VARENA visitor service

If you have any questions, our visitor service on the ground floor is available during the opening hours. Here you can buy lottery tickets, oetickets, the “Zehner” (lit. “Tenner”) shopping voucher and much more.

Opening hours

MON – FRI
09:00 – 19:00
SAT
09:00 – 18:00
Sales point for vouchers
The sales point for ZEHNER vouchers is located in the ground floor. Also available online.
Lottery sales point
Lottery sales point at the visitor service on the ground floor.
Apple Monday
On Apple Monday, there are free apples for visitors at the visitor service on the ground floor.

All Services at a Glance

A lot of facilities and services wait for you in the VARENA to make your visit even more pleasant.

You can find more information on selected services in our shopping center in the list below.

Familyfriendly

Family toilets

In all restrooms, you’ll find a family restroom for parents and children in both the ladies’ and men’s areas. Equipped with a fold-down child seat, it provides a safe place for your little one while you use the facilities.

Baby changing room with breastfeeding chair

In the baby changing room, you’ll find a changing mat, a microwave, a bottle warmer, a washbasin, and a nursing chair with a footrest. A separate children’s toilet is also available in the changing room.

Lollipop
Worry-free shopping experience thanks to professional childcare at LOLLIPOP VARENA located at the first floor.
Buggy and twin buggy rental
The buggy rental at the visitor service is located at the ground floor. Also for twins. Only possible during centre opening hours.
Free diapers and wet wipes
Free diapers and wipes are available at the visitor service.
Children’s toilet
The children’s toilets at VARENA are located on the ground floor and on the first floor.
Twin shopping trolleys
Free rental of twin shopping trolleys at the visitor service on the ground floor.
Shopping-Cars
The shopping cars are currently not available.
100 family parking spaces
100 family parking spaces are available on P-1, P-2 and the parking deck.

Vending machines & self-service

ZEHN-O-MAT

You can conveniently purchase VARENA shopping vouchers at the ZEHN-O-MAT located by the INTERSPAR escalator. Find out more about the ZEHNER Shopping Voucher.

Post-self-service zone

The Post self-service area allows you to collect and send parcels conveniently around the clock. Learn more about the Austrian Post service point here.

Power bank rental

At our power bank stations on the ground floor, upper floor and at the VARENA Visitor Service desk, you can rent a power bank for a small fee. For more information, visit www.powerbank2go.com.

Textile cleaning

A convenient textile care drop-off box is available at VARENA for the professional cleaning of your garments. Simply drop off your items, have them professionally cleaned, and pick them up again at your convenience. Find out more about the textile care drop-off box.

Cash machine/ATM
2 ATMs and a self-service bank are located on the ground floor and 1 ATM on the upper floor.
Photo booth
Located at the exit of the INTERSPAR roller walkway at P-1.
Mini tobacco shop
Located next to the Interspar moving walkway on P-1.
Lockers
They are located at P-1 and P-2. Secure storage of valuables and shopping purchases.
Electric cigarette machine
The electric cigarette machine is located on P-1 at the INTERSPAR moving walkway.

100% barrier-free

100 disabled parking spaces
There are 100 disabled parking spaces.
Inclusive shopping trolleys
For rent by the VARENA visitor service.
Rollator
Free rollator rental at the visitor service on the ground floor.
Disabled toilets
All toilets are barrier-free.
Inclusive changing table
The inclusive baby changing table at VARENA is located by the toilet on the ground floor.
Free rental of wheelchairs
Free rental of wheelchairs at the visitor service on the ground floor.
WC+
Toilet with stand-up aid and hygiene container.

Easy to reach

Footpaths and bike paths

On level P-2, you have direct access to pedestrian and cycling paths leading to the school centre and town centre, as well as to Schalchham and Regau.

Bus stop

The bus stop can be reached via level P-2, heading towards the Hanfstraße exit. Bus routes 721 (Hospital – Regau – Attnang-Puchheim Railway Station) and 724 (VARENA – Railway Station – Buchleiten) stop here.

Bike Self-Service Terminal and parking spaces for bicycles

The Bike Self-Service Station on level P-2 is equipped with an air pump and a selection of tools, allowing you to carry out quick repairs and basic maintenance on your bicycle.

Electric charging station

Six EV charging stations with an output of 160 kW each are available in the outdoor area of VARENA. Additional charging stations with outputs of 11 kW and 22 kW are located on parking level P-2.

1.900 XXL free parking spaces
1.900 XXL free parking spaces.
Taxi rank
Taxi rank in front of the VARENA (Interspar entrance).
Weather-proof parking
In our parking garage, your car is protected against bad weather and hail, even outside of opening hours.

Hygienic & healthy

Hand cream dispenser

Hand cream dispensers are available in all restroom facilities to help keep your hands soft and cared for.

Free feminine hygiene products

Upon presentation of the card available in the ladies’ restrooms, you can discreetly receive a complimentary tampon or sanitary pad from the VARENA Visitor Service desk.

Permanent cleaning
Permanent cleaning throughout the center.
Fresh air supply
Up to 100% fresh air supply throughout the entire centre.
Disinfectant dispensers
Disinfectant dispensers are distributed throughout the entire centre.
Defibrillator
At the visitor service on the ground floor.
Sanitary towel dispenser
Hygiene towel dispensers by the INTERSPAR shopping trolleys.

Specials

Panoramic map with digital contents

The VARENA Panorama Map showcases the entire region, from Ried to the Dachstein and from Upper Austria’s central region to Mondsee. With the VARENA Map app, you can also access additional digital content and information.

Smoking area and Enzi Relax chairs

Smoking areas with outdoor heaters and comfortable Enzi lounge chairs are located in front of the INTERSPAR and K&Ö entrances, providing a relaxing space to unwind.

Book exchange station
The book exchange station is located upstairs near our Lollipop.
Borrow or exchange books, free reading, donate old books.
Air-conditioned year-round
VARENA offers a comfortable indoor climate all year round.
Free Wifi
Throughout the entire area of VARENA free WiFi is available for customers for the duration of their stay.
Dogs are welcome
Dogs are welcome. They must be kept on a leash & muzzled in the entire indoor area.